At Volvo of Princeton, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Volvo of Princeton is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealerships through the years. The Experienced Automotive F&I Manager is responsible for ensuring that customers of our dealership are satisfied with their transactions and informed of their rights. They will sell add-on products and services to customers in order to increase the value of their transactions. What We Offer: • Medical • 401K Plan • Paid time off and vacation • Growth opportunities • Paid Training • Employee vehicle purchase plans • Family owned and operated • Discounts on products and services Responsibilities: • Oversee financial transactions at the dealership, including closing deals and securing add-on products and services to maximize customer satisfaction • Generate and present financial offers to customers, ensuring the customer understands their rights and obligations • Build relationships with customers in order to foster a strong customer service experience • Monitor and report customer satisfaction metrics • Ensure compliance with all state and federal laws regarding F&I • Manage customer data effectively Requirements: • Positive, outgoing, energetic attitude • Proven experience in the automotive sales industry and F&I • Ability to meet and exceed goals • Maintain a high customer satisfaction index • Available to work flexible hours and weekends • Excellent verbal, written and interpersonal communication skills • Good organizational skills and attention to detail • EEO Statement: At Volvo of Princeton, we are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
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